We did a series of workshops to understand Aequita’s requirements in detail and followed up with one-on-ones with the individuals who were manually calculating invoices.
Over the course of three weeks we had quick iterations with the Aequita team to develop a solution that has since generated 2190 invoices.
Thanks to the custom software approach we had the flexibility to add features as the business has grown from 21 employees to 101. These include internationalisation of invoices, tracking of promotions and day rates, and holiday request handling, all of which were released into production within four working days of being requested.
Finally, our custom analytics solution based on Google’s Looker platform gives Senior Management and Project Leads the ability to dig into project costs as they develop day by day.
A feature that proved unexpectedly useful was our User Support Chat, which allowed our tech team to quickly take on board feedback and:
- Iron out bugs
- Fine-tune UI behaviour on mobile devices (as most employees used the app on the go)
- Incorporate feature requests (e.g. summary views in the analytics feature)
