Trust
Trust is everything. We work hard to earn our clients' trust and keep it. We need you to trust that we a) understand your business, b) are Masters of our trade and c) deliver. We aim to reinforce that trust with every code change.
Direction
We provide direction - but we maintain an open-minded and flexible approach to integrating new information and course correcting when it becomes available. This results is clarity on what’s going to happen, effective communication, strong collaboration, and doing things for the right reasons.
Feedback
In programming everything is about fast feedback. With it, you can iterate quickly and make progress. Without it, you're either twiddling your thumbs or running in the wrong direction. That's why we deploy our changes to production many times a day and have instant messaging channels with our customers. The sooner we hear your thoughts on our work, the sooner we can act on it.